DataOptixScope of this policy
This Privacy Policy explains how DataOptix, a Singapore-based enterprise AI data infrastructure company, collects, uses, discloses, and protects personal data in connection with this website and communications with us. It is a general template pending legal review and does not replace any privacy notice supplied for a specific product or service.
Information we collect
Information you provide
When you email us, we may collect the contact details and message content you choose to provide, such as your name, work email address, organisation, role, and the subject of your enquiry.
Technical information
We may collect basic analytics and access-log information, including IP address, browser type, referring pages, approximate location, pages viewed, and timestamps. We use this information to operate, secure, and improve the site.
How we use information
We use personal data to respond to enquiries, evaluate potential partnerships, operate and protect our website, understand website usage, and comply with legal obligations. We do not use website contact information to make solely automated decisions that produce legal or similarly significant effects.
Legal bases for processing
Where the General Data Protection Regulation (GDPR) applies, we process personal data when it is necessary for our legitimate interests in operating and securing our business, to take steps at your request before entering into a contract, to comply with legal obligations, or with your consent where consent is required. You may withdraw consent at any time, without affecting processing before withdrawal.
How we share information
We may share personal data with service providers that help us host, secure, analyse, or maintain our website and communications, only as needed for those services and subject to appropriate safeguards. We may also disclose data when required by law, to protect rights or safety, or in connection with a corporate transaction. We do not sell personal data.
Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, maintain appropriate records, resolve disputes, and meet legal obligations. Retention periods may vary depending on the nature of the data and our legal requirements.
Your privacy rights
Depending on applicable law, including the GDPR and Singapore's Personal Data Protection Act 2012 (PDPA), you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal data; object to certain processing; withdraw consent; or request data portability. You may also lodge a complaint with a relevant supervisory authority. To make a request, contact us using the details below.
Cookies and third-party services
This website currently does not use advertising cookies. We may use essential technical mechanisms and limited analytics or access logs as described above. IBM Plex fonts are loaded from Google Fonts, which may receive technical information such as your IP address when your browser requests those font files. Google's handling of that information is governed by its own privacy practices.
International transfers
Our service providers or business operations may process personal data outside Singapore or your country of residence. Where required, we will use appropriate safeguards for international transfers, such as contractual protections or other mechanisms recognised under applicable law.
Contact us
For privacy questions or requests, email partnerships@dataoptix.io. We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.